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Welcome to Smart Waiter. By using the Smart Waiter customer chat, you agree to these Terms of Service. These terms apply to all users interacting with restaurant AI systems powered by Smart Waiter and the Pie AI platform underneath it.
Smart Waiter provides an interface for customers to ask questions about menus, ingredients, and allergens. It is designed to improve communication but does not replace speaking directly with restaurant staff.
Smart Waiter displays information provided by the restaurant. We do not guarantee that all information is complete or error-free. Always confirm important dietary needs with your server.
Smart Waiter does not require accounts or personal information. We do not intentionally collect names, emails, or personal identifiers through the chat.
Smart Waiter may use anonymized interaction data — such as common questions and usage patterns — to improve the system and future features. This data is not used to identify individuals.
Chat interactions may be used to help restaurants understand customer needs, improve menu clarity, and address common concerns.
Smart Waiter does not prepare or serve food and is not responsible for allergic reactions, incorrect information, or damages from use of the service. Always verify information with the restaurant.
Users may not misuse the platform, attempt to disrupt it, or submit harmful content.
Smart Waiter may update features at any time. Continued use means you accept these changes.
support@pie-ai.com — handled by our Pie AI platform team.
Smart Waiter organizes and presents restaurant-provided information. It does not verify or guarantee menu accuracy. Always confirm with your server.